Seasonal Tax Associate - Learn Tax Prep & Client Skills

H&R Block; Burton (MI); On-site; USD 22,000 - 39,000; Full time

Job summary

H&R Block in Michigan is seeking a seasonal Tax Associate to start a career in tax and client services. You'll work directly with clients to gather information, prepare tax returns, and answer questions with training and support from experienced teammates.

You'll earn a competitive hourly rate and have opportunities to grow your tax knowledge and earnings as you build essential client-service skills. This role is in-person at a local H&R Block office.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication skills, including explaining information clearly.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication skills

Problem solving

Digital tools (AI)

Teamwork

Education

High school diploma

Bachelor's degree in accounting/finance

Job description

H&R Block in Michigan is seeking a seasonal Tax Associate to start a career in tax and client services. You'll work directly with clients to gather information, prepare tax returns, and answer questions with training and support from experienced teammates.

You'll earn a competitive hourly rate and have opportunities to grow your tax knowledge and earnings as you build essential client-service skills. This role is in-person at a local H&R Block office.