Seasonal Tax Associate — Learn & Help Clients

H&R Block; Ironwood (MI); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block in Michigan is seeking a seasonal Tax Associate to work directly with clients, gather information, and prepare tax returns with guided training. You will learn tax concepts, explain options clearly, and build trusted client relationships in a supportive office environment.

This in-person role offers training from experienced teammates, exposure to tax software, and opportunities to grow knowledge and earnings through performance during tax season.

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent training is preferred.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems such as Copilot and ChatGPT.
• High school diploma or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service

Communication

Problem solving

Teamwork

Education

High school diploma or equivalent

Bachelor’s degree in accounting or related field (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in Michigan is seeking a seasonal Tax Associate to work directly with clients, gather information, and prepare tax returns with guided training. You will learn tax concepts, explain options clearly, and build trusted client relationships in a supportive office environment.

This in-person role offers training from experienced teammates, exposure to tax software, and opportunities to grow knowledge and earnings through performance during tax season.