Seasonal Tax Associate — Learn Tax & Help Clients

H&R Block, Inc.; High Springs (FL); Sur place; USD 21 000 - 30 000; Temps partiel

Résumé du poste

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare returns, and answer questions with guidance from experienced teammates. Training is provided, and earnings reflect an hourly rate with opportunities to increase as tax knowledge grows.

This role emphasizes client service, clear communication, and collaboration within the team. Availability for peak periods is required, with evenings/weekends possible.

Qualifications

• Experience in customer-facing roles or service environment.
• Strong communication and listening skills.
• Problem solving and information organization abilities.
• Familiar with digital tools and AI-based assistants.

Responsabilités

• Meet with clients to gather information and understand their tax situation.
• Prepare tax returns with training and support from teammates.
• Explain tax information clearly and offer client-friendly recommendations.
• Identify tax savings opportunities and relevant products/services.
• Address questions using problem-solving and available resources.
• Build client relationships and support office priorities.

Connaissances

Customer service

Communication

Problem solving

AI tools

Formation

High school diploma / GED

Bachelor's degree (accounting/finance/related)

Outils

Copilot

ChatGPT

Description du poste

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare returns, and answer questions with guidance from experienced teammates. Training is provided, and earnings reflect an hourly rate with opportunities to increase as tax knowledge grows.

This role emphasizes client service, clear communication, and collaboration within the team. Availability for peak periods is required, with evenings/weekends possible.