Seasonal Tax Associate — Learn Tax & Help Clients

H&R Block, Inc.; Maryville (TN); On-site; USD 17,000 - 28,000; Part time

Job summary

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You will gather client information, assist with tax return preparation, and explain tax concepts to clients. Training and support are provided from day one, with opportunities to increase earnings as you gain tax knowledge.

This role emphasizes client service, teamwork, and applying problem-solving skills to address client questions during tax season.

Qualifications

• Completion of the H&R Block Income Tax Course or equivalent tax training.
• Experience interacting with customers in a service environment.
• Strong communication and ability to explain information clearly.
• Problem-solving skills to organize information and find solutions.
• Comfort using digital tools including AI-based assistants like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare tax returns with training and guidance from teammates.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and relevant services.
• Address client questions using guidance and available resources.
• Collaborate with the office team to support priorities and client service.

Skills

Customer service experience

Communication skills

Problem-solving

Digital tools familiarity (AI tools)

Education

High school diploma / GED

Job description

H&R Block is hiring a Seasonal Tax Associate to work in-person at a local tax office. You will gather client information, assist with tax return preparation, and explain tax concepts to clients. Training and support are provided from day one, with opportunities to increase earnings as you gain tax knowledge.

This role emphasizes client service, teamwork, and applying problem-solving skills to address client questions during tax season.