Seasonal Tax Associate — Learn, Help Clients & Grow

H&R Block, Inc.; Cabot (AR); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Training provided

Competitive hourly rate

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns with guidance, and answer questions while building relationships with clients.

No prior tax experience is required due to comprehensive training and day-one support. The role offers an hourly rate and opportunities to increase earnings as tax knowledge grows, with availability for peak-season hours.

Qualifications

• Completed HR Block Income Tax Course 1.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Communication skills

Problem-solving

Questioning to understand needs

Comfort with AI tools

Education

High school diploma or GED

Bachelor’s degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will gather client information, prepare tax returns with guidance, and answer questions while building relationships with clients.

No prior tax experience is required due to comprehensive training and day-one support. The role offers an hourly rate and opportunities to increase earnings as tax knowledge grows, with availability for peak-season hours.