Seasonal Tax Associate — Learn Tax, Help Clients

H&R Block, Inc.; Espanola (NM); On-site; USD 22,000 - 33,000; Full time

Job summary

H&R Block, Inc. in Albuquerque is seeking a seasonal Tax Associate to greet clients, gather information, and prepare tax returns with guidance from experienced teammates. This in-person role offers on-the-job training and the opportunity to build client relationships while learning tax concepts.

No prior tax experience is required; you will learn through the Tax Course and hands-on support. The position supports peak tax season hours and evenings/weekends as needed, with competitive hourly

Qualifications

• Successful completion of the H&R Block Income Tax Course 1.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Clear communication

Problem solving

AI tools

Education

High school diploma / GED

Tools

AI tools

Job description

H&R Block, Inc. in Albuquerque is seeking a seasonal Tax Associate to greet clients, gather information, and prepare tax returns with guidance from experienced teammates. This in-person role offers on-the-job training and the opportunity to build client relationships while learning tax concepts.

No prior tax experience is required; you will learn through the Tax Course and hands-on support. The position supports peak tax season hours and evenings/weekends as needed, with competitive hourly