Seasonal Tax Associate: Learn, Prepare Returns, Help Clients

H&R Block; Norton (VA); On-site; USD 19,000 - 25,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare tax returns with training, and answer questions while building client relationships.

You’ll receive training and support from day one, with competitive hourly pay and opportunities to increase earnings as you gain tax knowledge. No prior tax experience is required; strong communication and problem-solving skills are valued.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication and explaining information clearly.
• Problem-solving and organizing information.
• Comfort with AI-based tools like Copilot and ChatGPT.
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information with guidance and resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

AI tools familiarity

Education

High school diploma or GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare tax returns with training, and answer questions while building client relationships.

You’ll receive training and support from day one, with competitive hourly pay and opportunities to increase earnings as you gain tax knowledge. No prior tax experience is required; strong communication and problem-solving skills are valued.