Seasonal Tax Associate: Learn Tax, Help Clients

H&R Block; Dracut (MA); On-site; USD 23,000 - 28,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

The role emphasizes clear explanations, identifying savings opportunities, and building client relationships while supporting office priorities. No prior tax experience is required; training continues from day one, with competitive hourly pay and opportunities to increase earnings as tax knowledge

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem-solving

Digital tools (AI)

Education

High school diploma/GED

Bachelor’s degree in accounting or finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

The role emphasizes clear explanations, identifying savings opportunities, and building client relationships while supporting office priorities. No prior tax experience is required; training continues from day one, with competitive hourly pay and opportunities to increase earnings as tax knowledge