Seasonal Tax Associate: Training, Client Service & Growth

H&R Block; Dover-Foxcroft (ME); On-site; USD 41,405,000 - 51,577,000; Part time

Job summary

H&R Block in Maine is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients to gather information, prepare tax returns with training, and explain tax concepts clearly while building client relationships.

No prior tax experience is required; training and support are provided, and you can earn hourly pay with potential increases as you gain knowledge during peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent required
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem-solving

Digital tools (AI)

High school diploma

Education

High school diploma or GED

Bachelor’s degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in Maine is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients to gather information, prepare tax returns with training, and explain tax concepts clearly while building client relationships.

No prior tax experience is required; training and support are provided, and you can earn hourly pay with potential increases as you gain knowledge during peak periods.