Seasonal Tax Associate - Learn & Earn in Client Services

H&R Block, Inc.; House Springs (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in person at a local tax office. You will meet with clients, gather information, prepare tax returns with guidance, and explain tax details clearly while identifying potential savings opportunities.

No prior tax experience is required; training and support are provided, with an opportunity to earn more as you build tax knowledge and hours during peak periods.

Qualifications

• Successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication

Problem-solving

AI tools familiarity (Copilot/ChatGPT)

Education

High school diploma or GED

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to work in person at a local tax office. You will meet with clients, gather information, prepare tax returns with guidance, and explain tax details clearly while identifying potential savings opportunities.

No prior tax experience is required; training and support are provided, with an opportunity to earn more as you build tax knowledge and hours during peak periods.