Seasonal Tax Associate — In-Person Client Services

H&R Block, Inc.; Waynesboro (GA); On-site; USD 21,000 - 28,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate in Georgia to greet clients, collect information, and prepare tax returns with training from day one. This in-person role emphasizes building client relationships and delivering clear tax guidance at the office.

No prior tax experience required; successful candidates complete the H&R Block Income Tax Course and learn to spot savings opportunities while using Copilot/ChatGPT. Evening and weekend availability during peak season helps support clients.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service or client-facing roles.
• Strong communication and problem-solving abilities.
• Comfort using digital tools and basic AI-based systems.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital literacy

Education

High school diploma or equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate in Georgia to greet clients, collect information, and prepare tax returns with training from day one. This in-person role emphasizes building client relationships and delivering clear tax guidance at the office.

No prior tax experience required; successful candidates complete the H&R Block Income Tax Course and learn to spot savings opportunities while using Copilot/ChatGPT. Evening and weekend availability during peak season helps support clients.