Seasonal Tax Associate — In-Person & Client-Focused

H&R Block, Inc.; Shenandoah (TX); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. in Texas is seeking a seasonal Tax Associate to join our local office. You will meet with clients, gather information, prepare returns, and answer questions with support from experienced teammates in a face-to-face setting.

This entry-level role requires strong communication, customer service experience, and problem-solving. You’ll work 15–35 hours per week, with up to 40 hours during peak periods, and you’ll use digital tools including AI-based assistants to help deliver

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving and ability to organize information to identify solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and relevant products and services.
• Apply problem-solving skills to address questions with guidance and resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service experience

Clear communication

Problem solving

Understanding needs

Explain information clearly

Education

High school diploma or GED

Bachelor’s degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in Texas is seeking a seasonal Tax Associate to join our local office. You will meet with clients, gather information, prepare returns, and answer questions with support from experienced teammates in a face-to-face setting.

This entry-level role requires strong communication, customer service experience, and problem-solving. You’ll work 15–35 hours per week, with up to 40 hours during peak periods, and you’ll use digital tools including AI-based assistants to help deliver