Seasonal Tax Associate — In-Person Client-Facing & Training

H&R Block, Inc.; Nacogdoches (TX); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate for a local Texas office. No prior tax experience required; you’ll receive training and work directly with clients to gather information, prepare returns, and answer questions in person.

You will earn competitive hourly pay and can increase earnings as you build tax knowledge. The role emphasizes customer service, teamwork, and a client-first approach, with evenings and weekends during peak season.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in an understandable way.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service experience

Strong communication

Problem solving

AI tools knowledge (Copilot, ChatGPT)

Education

High School diploma / GED / equivalent

Bachelor's degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate for a local Texas office. No prior tax experience required; you’ll receive training and work directly with clients to gather information, prepare returns, and answer questions in person.

You will earn competitive hourly pay and can increase earnings as you build tax knowledge. The role emphasizes customer service, teamwork, and a client-first approach, with evenings and weekends during peak season.