Seasonal Tax Associate — In-Office Training & Growth

H&R Block, Inc.; Massachusetts; On-site; USD 22,000 - 27,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services—no prior tax experience required. With training from day one, you’ll meet with clients to gather information, prepare returns, and answer questions in person at a local tax office.

Hours are 15–35 per week, with up to 40 during peak periods. The role emphasizes customer service, clear explanations, and opportunities to increase earnings as tax knowledge grows.

Qualifications

• High school diploma or GED or equivalent.
• Experience in customer service or client-facing roles.
• Strong communication and problem-solving abilities.
• Comfort with digital tools including AI-based assistants.
• Ability to work in-person at a local office.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem-solving

AI tools

Education

High school diploma or GED

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to start a career in tax and client services—no prior tax experience required. With training from day one, you’ll meet with clients to gather information, prepare returns, and answer questions in person at a local tax office.

Hours are 15–35 per week, with up to 40 during peak periods. The role emphasizes customer service, clear explanations, and opportunities to increase earnings as tax knowledge grows.