Seasonal Tax Associate - In-Office Training & Client Focus

H&R Block, Inc.; University Heights (OH); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to join our local Ohio office. You will work directly with clients to gather information, prepare tax returns, and answer questions, all with day-one training and support from experienced teammates.

No prior tax experience is required, and you will earn a competitive hourly rate with opportunities to grow as you gain knowledge and skills in tax. This is an in-person role at a local H&R Block tax office.

Qualifications

• Completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving skills including organizing information and identifying solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma or GED/equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in an understandable way.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance.
• Build strong client relationships and support office priorities through teamwork and client-first approach.

Skills

Customer service

Communication skills

Problem solving

AI tools

Teamwork

Education

High school diploma / GED

Bachelor's degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to join our local Ohio office. You will work directly with clients to gather information, prepare tax returns, and answer questions, all with day-one training and support from experienced teammates.

No prior tax experience is required, and you will earn a competitive hourly rate with opportunities to grow as you gain knowledge and skills in tax. This is an in-person role at a local H&R Block tax office.