Seasonal Tax Associate — In-Office, Client-Focused

H&R Block, Inc.; Springfield (IL); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Competitive pay

Training provided

Benefits

Job summary

H&R Block is seeking a Seasonal Tax Associate to join a local tax office in-person. You will meet clients, gather information, and prepare tax returns with training and support from experienced teammates.

The role emphasizes clear explanations and recommendations to maximize tax savings. No prior tax experience is required; you will learn on the job with ongoing coaching and opportunities to enhance earnings as your tax knowledge grows.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Strong communication

Problem-solving

Teamwork

AI tools familiarity

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to join a local tax office in-person. You will meet clients, gather information, and prepare tax returns with training and support from experienced teammates.

The role emphasizes clear explanations and recommendations to maximize tax savings. No prior tax experience is required; you will learn on the job with ongoing coaching and opportunities to enhance earnings as your tax knowledge grows.