Seasonal Tax Associate — In-Office, Client-Facing

H&R Block, Inc.; Decatur (AL); On-site; USD 25,000 - 33,000; Full time

Job summary

H&R Block, Inc. seeks a seasonal Tax Associate in Alabama to start a career in tax and client services. No prior tax experience required. You’ll learn on the job, meet with clients, gather information, and prepare returns with support from experienced teammates.

You’ll earn a competitive hourly rate, with opportunities to grow knowledge and earnings during peak periods. This is an in-person role at a local tax office.

Qualifications

• Successful completion of the H&R Block Income Tax Course or equivalent.
• Experience interacting with customers in a service environment.
• Strong communication skills for explaining information clearly.
• Problem-solving abilities and the ability to organize information.
• Comfort using digital tools including AI-based assistants.
• High school diploma or GED.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare tax returns with training and guidance from teammates.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and relevant products.
• Address client questions with problem-solving and available resources.
• Build strong client relationships and support office priorities.

Skills

Customer service

Communication

Problem solving

Digital tools familiarity

Education

High school diploma / GED

Bachelor’s degree in accounting or finance

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. seeks a seasonal Tax Associate in Alabama to start a career in tax and client services. No prior tax experience required. You’ll learn on the job, meet with clients, gather information, and prepare returns with support from experienced teammates.

You’ll earn a competitive hourly rate, with opportunities to grow knowledge and earnings during peak periods. This is an in-person role at a local tax office.