Seasonal Tax Associate - Client-Focused Tax Prep

H&R Block, Inc.; Madison (AL); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is hiring a Seasonal Tax Associate in Alabama to work in-person at a local tax office. You’ll gather client information, prepare returns, and answer questions with training and support from day one.

The role focuses on delivering clear explanations, identifying savings opportunities, and building client relationships within a team-oriented environment. No prior tax experience is required; you’ll earn a competitive hourly rate with opportunities to increase earnings as tax knowledge

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools

Teamwork

Attention to detail

Needs assessment

Education

High school diploma / GED

H&R Block Income Tax Course

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate in Alabama to work in-person at a local tax office. You’ll gather client information, prepare returns, and answer questions with training and support from day one.

The role focuses on delivering clear explanations, identifying savings opportunities, and building client relationships within a team-oriented environment. No prior tax experience is required; you’ll earn a competitive hourly rate with opportunities to increase earnings as tax knowledge