Seasonal Tax Associate: Help Clients with Tax Returns

H&R Block; Dundalk (MD); On-site; USD 21,000 - 25,000; Full time

Job summary

H&R Block in Dundalk, MD is seeking a Seasonal Tax Associate to meet with clients, gather information, and prepare complete and accurate tax returns with training from experienced teammates. You’ll explain tax information clearly and identify savings opportunities while building strong client relationships.

This in-person role offers day-one support, competitive hourly pay, and opportunities to increase earnings as you gain tax knowledge and grow in the role during peak tax season.

Qualifications

• Experience interacting with customers in a service environment.
• Clear, effective communication with clients to understand needs.
• Strong problem-solving and information-organizing abilities.
• Comfort using digital tools and AI like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

AI tools experience

Education

High school diploma / GED

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in Dundalk, MD is seeking a Seasonal Tax Associate to meet with clients, gather information, and prepare complete and accurate tax returns with training from experienced teammates. You’ll explain tax information clearly and identify savings opportunities while building strong client relationships.

This in-person role offers day-one support, competitive hourly pay, and opportunities to increase earnings as you gain tax knowledge and grow in the role during peak tax season.