Seasonal Tax Associate — Client Services & Returns

H&R Block; Wilkesboro (NC); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office in Winston-Salem, NC. You’ll gather client information, prepare tax returns with support, and explain tax details clearly to help clients save money.

No prior tax experience is required as training starts on day one. The role offers an hourly wage with opportunities to earn more as tax knowledge grows, and requires availability during peak season evenings and weekends.

Qualifications

• High school diploma or equivalent required.
• Completion of HR Block Income Tax Course or Tax Knowledge Assessment.
• Experience in customer service or client-facing roles.
• Strong communication and problem-solving abilities.
• Comfort using AI-based digital tools such as Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and relevant products/services.
• Build strong client relationships through teamwork and client-first approach.

Skills

Communication

Customer service

Problem solving

Interpersonal skills

Digital tools

Education

High school diploma or equivalent

Bachelor's degree in Accounting/Finance

Tools

AI tools Copilot/ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office in Winston-Salem, NC. You’ll gather client information, prepare tax returns with support, and explain tax details clearly to help clients save money.

No prior tax experience is required as training starts on day one. The role offers an hourly wage with opportunities to earn more as tax knowledge grows, and requires availability during peak season evenings and weekends.