Seasonal Tax Associate: Client Services & Growth

H&R Block; Milan (TN); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services. No prior tax experience required; training and support from day one. You’ll meet with clients to gather information, prepare tax returns, and answer questions in person at a local H&R Block office.

You’ll earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge. The role supports 15–35 hours per week, with up to 40 hours during peak periods, including evenings and

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools including AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in an understandable way.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Strong communication

Customer service experience

Analytical thinking

Tech-savvy

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to start a career in tax and client services. No prior tax experience required; training and support from day one. You’ll meet with clients to gather information, prepare tax returns, and answer questions in person at a local H&R Block office.

You’ll earn a competitive hourly rate with opportunities to increase earnings as you build tax knowledge. The role supports 15–35 hours per week, with up to 40 hours during peak periods, including evenings and