Seasonal Tax Associate - Client Services

H&R Block; New Brighton (Beaver County); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates while building strong client relationships.

Training and ongoing support are provided as you learn tax concepts and services. The role emphasizes clear communication, problem solving, and the ability to explain tax information in an understandable way.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service environment.
• Strong communication and problem-solving skills.
• Comfort using AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Strong communication

Customer service

Problem solving

Digital tools

AI tools

Education

Bachelor's degree in accounting/finance

High school diploma / GED

Job description

H&R Block is seeking a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates while building strong client relationships.

Training and ongoing support are provided as you learn tax concepts and services. The role emphasizes clear communication, problem solving, and the ability to explain tax information in an understandable way.