Seasonal Tax Associate — Client Returns & Guidance

H&R Block; Silver Spring (MD); On-site; USD 23,000 - 29,000; Full time

Job summary

H&R Block is seeking a Seasonal Tax Associate to join our in-person tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. Training is provided from day one, with opportunities to increase earnings as you build tax knowledge.

You’ll work directly with clients, explaining tax concepts clearly and offering recommendations that fit their needs. This role emphasizes a client-first approach and teamwork within the local office.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Digital literacy

Education

Bachelor’s degree in accounting, finance, or related field

High school diploma / GED/ equivalent

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to join our in-person tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. Training is provided from day one, with opportunities to increase earnings as you build tax knowledge.

You’ll work directly with clients, explaining tax concepts clearly and offering recommendations that fit their needs. This role emphasizes a client-first approach and teamwork within the local office.