Seasonal Tax Associate: Client-Focused Returns & Guidance

H&R Block; Ardmore (TN); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Training program

Job summary

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office. You'll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You'll learn tax concepts, identify savings opportunities, and build client relationships while delivering clear explanations and recommendations. Compensation is hourly with opportunities to increase earnings as you gain tax knowledge.

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Strong communication

Problem-solving

Comfort with AI tools

Education

High school diploma / GED / equivalent

Bachelor's degree in accounting/finance related

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a Seasonal Tax Associate to work in-person at a local tax office. You'll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You'll learn tax concepts, identify savings opportunities, and build client relationships while delivering clear explanations and recommendations. Compensation is hourly with opportunities to increase earnings as you gain tax knowledge.