Seasonal Tax Associate: Client-Focused & Training-Ready

H&R Block, Inc.; Brighton Charter Township (MI); On-site; USD 17,000 - 25,000; Full time

Job summary

H&R Block in Michigan is hiring a seasonal Tax Associate to gain a start in tax and client services with on-the-job training from day one. You’ll gather information, prepare returns, and answer questions while building client relationships in person at a local tax office.

Meet with clients, prepare accurate returns with guidance, explain tax implications clearly, and identify savings opportunities. The role emphasizes teamwork, learning, and delivering a client-first experience during tax season.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma or equivalent required.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and suggest relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem-solving

Teamwork

Education

High school diploma or GED

Bachelor’s degree in accounting/finance (preferred)

Tools

Copilot/ChatGPT literacy

Job description

H&R Block in Michigan is hiring a seasonal Tax Associate to gain a start in tax and client services with on-the-job training from day one. You’ll gather information, prepare returns, and answer questions while building client relationships in person at a local tax office.

Meet with clients, prepare accurate returns with guidance, explain tax implications clearly, and identify savings opportunities. The role emphasizes teamwork, learning, and delivering a client-first experience during tax season.