Seasonal Tax Associate - Client-Focused & Training-Driven

H&R Block, Inc.; Tunkhannock (Wyoming County); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block is hiring a seasonal Tax Associate in the United States. You’ll meet with clients to gather information, prepare tax returns, and answer questions with training from day one.

This in-person role at a local H&R Block tax office offers an opportunity to learn and grow while building valuable client relationships. The position emphasizes customer service, clear communication, and problem solving, with AI tools like Copilot and ChatGPT to support daily tasks.

Qualifications

• Experience in a service-oriented environment and working with clients.
• Strong communication skills, including explaining information clearly and asking questions.
• Problem-solving abilities, including organizing information and identifying solutions.
• Comfort using digital tools and AI-based systems like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Address client questions or unique situations with guidance and resources.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service experience

Communication skills

Problem solving

Attention to detail

Education

High school diploma or GED

H&R Block Income Tax Course

Tools

AI tools Copilot/ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate in the United States. You’ll meet with clients to gather information, prepare tax returns, and answer questions with training from day one.

This in-person role at a local H&R Block tax office offers an opportunity to learn and grow while building valuable client relationships. The position emphasizes customer service, clear communication, and problem solving, with AI tools like Copilot and ChatGPT to support daily tasks.