Seasonal Tax Associate - Client-Focused & Training-Driven

H&R Block; Town of Saint Armand (NY); Presencial; USD 25.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive pay

Comprehensive benefits

Life-long learning support

Descripción de la vacante

H&R Block is seeking seasonal Tax Associates to greet clients, collect information, and prepare tax returns with guidance from experienced teammates. You’ll learn on the job and earn an hourly rate, with opportunities to increase earnings as you grow tax knowledge.

This in-person role is based at a local H&R Block tax office. You will meet clients, explain tax concepts clearly, and identify savings opportunities while supporting office priorities through teamwork and a client-first approach.

Formación

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsabilidades

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Conocimientos

Tax course

Customer service

Communication

Problem solving

AI tools (Copilot & ChatGPT)

High school diploma

Educación

Bachelor's degree in accounting, finance, or related field

Herramientas

Copilot

ChatGPT

Descripción del empleo

H&R Block is seeking seasonal Tax Associates to greet clients, collect information, and prepare tax returns with guidance from experienced teammates. You’ll learn on the job and earn an hourly rate, with opportunities to increase earnings as you grow tax knowledge.

This in-person role is based at a local H&R Block tax office. You will meet clients, explain tax concepts clearly, and identify savings opportunities while supporting office priorities through teamwork and a client-first approach.