Seasonal Tax Associate — Client-Focused & Training-Driven

H&R Block; Jefferson City (MO); On-site; USD 1,929,000 - 3,306,000; Part time

Benefits offered by this job

Training and support

Competitive hourly rate

In-person office work

Job summary

H&R Block is hiring a seasonal Tax Associate for in-person work at a local tax office in the United States. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates, while explaining tax details and recommending relevant services.

Training is provided from day one, with opportunities to grow tax knowledge and earnings. This role emphasizes client relationships, teamwork, and a client-first mindset, with an hourly rate that reflects

Qualifications

• Successful completion of the H&R Block Income Tax Course or Tax Knowledge Assessment.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service experience

Strong communication

Problem-solving

Comfort with AI tools

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate for in-person work at a local tax office in the United States. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates, while explaining tax details and recommending relevant services.

Training is provided from day one, with opportunities to grow tax knowledge and earnings. This role emphasizes client relationships, teamwork, and a client-first mindset, with an hourly rate that reflects