Seasonal Tax Associate: Client-Focused & Training-Driven

H&R Block, Inc.; Cairo (GA); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns in person at a local tax office. You will learn with training and support from experienced teammates while earning a competitive hourly rate.

The role emphasizes clear communication, client service, and building relationships during tax season. No prior tax experience is required; experience in customer service and using digital tools is a plus.

Qualifications

• Must complete HR Block Income Tax Course or have equivalent tax training.
• Experience in customer-facing roles.
• Strong communication; ability to explain tax information clearly.
• Problem solving; organize information and identify solutions.
• Comfort with digital tools and AI-based assistants.
• High school diploma or GED (or equivalent).

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and suggest relevant products/services.
• Solve problems and address questions with guidance and resources.
• Build strong client relationships and support office priorities.

Skills

Customer service

Communication

Problem solving

Digital tools usage

Client relations

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate to meet with clients, gather information, and prepare tax returns in person at a local tax office. You will learn with training and support from experienced teammates while earning a competitive hourly rate.

The role emphasizes clear communication, client service, and building relationships during tax season. No prior tax experience is required; experience in customer service and using digital tools is a plus.