Seasonal Tax Associate: Client-Focused, Training-Backed

H&R Block, Inc.; Smyrna (DE); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You will explain tax information clearly, identify savings opportunities, and advise clients on relevant products and services while building strong relationships and contributing to team goals.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving with ability to organize information and identify solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations clients can understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to address questions or unique situations.
• Build strong client relationships and support office teamwork.

Skills

Customer service experience

Strong communication skills

Problem-solving skills

Explain tax information clearly

Comfort using digital tools

Education

High school diploma or GED

Bachelor’s degree in accounting or related field

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

You will explain tax information clearly, identify savings opportunities, and advise clients on relevant products and services while building strong relationships and contributing to team goals.