Seasonal Tax Associate — Client-Focused & Training‑Backed

H&R Block, Inc.; Palm Desert (CA); On-site; USD 22,000 - 27,000; Part time

Benefits offered by this job

Medical coverage

401(k) plan

Employee Assistance Program

Virtual fitness center programs

Associate discount program

Business Travel Accident Insurance

Tax Prep benefit

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate in California. You’ll meet clients, gather information, prepare tax returns, and answer questions with training and support from day one. This in-person role offers a competitive hourly pay and opportunities to grow tax knowledge during the season.

No prior tax experience is required, with strong emphasis on customer service and clear communication. Evening/weekend availability may be helpful during peak periods and for client scheduling.

Qualifications

• Experience in customer service or client-facing roles.
• Ability to communicate clearly and ask questions to understand needs.
• Willingness to learn and apply tax concepts with training.
• Comfort using digital tools and AI-based systems.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare tax returns with training and support from teammates.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and relevant products.

Skills

Customer service

Strong communication

Problem solving

AI tools familiarity

Education

High school diploma/GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate in California. You’ll meet clients, gather information, prepare tax returns, and answer questions with training and support from day one. This in-person role offers a competitive hourly pay and opportunities to grow tax knowledge during the season.

No prior tax experience is required, with strong emphasis on customer service and clear communication. Evening/weekend availability may be helpful during peak periods and for client scheduling.