Seasonal Tax Associate: Client-Focused & Training-Ready

H&R Block, Inc.; Glendale (CA); On-site; USD 23,000 - 28,000; Part time

Job summary

H&R Block, Inc. in California is seeking a seasonal Tax Associate to gather information, prepare tax returns, and answer questions with training and support from day one.

This in-person role is conducted at a local H&R Block tax office, emphasizing client service and relationship-building during tax season. No prior tax experience is required; you will earn an hourly wage with opportunities to increase earnings as you gain knowledge and performance.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

AI tools familiarity

Education

High school diploma

Bachelor's degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in California is seeking a seasonal Tax Associate to gather information, prepare tax returns, and answer questions with training and support from day one.

This in-person role is conducted at a local H&R Block tax office, emphasizing client service and relationship-building during tax season. No prior tax experience is required; you will earn an hourly wage with opportunities to increase earnings as you gain knowledge and performance.