Seasonal Tax Associate - Client-Focused & Training

H&R Block, Inc.; Royston (GA); On-site; USD 21,000 - 30,000; Full time

Job summary

H&R Block is hiring a Seasonal Tax Associate in Georgia to start a career in tax and client services. No prior tax experience is required, with training from day one. You’ll meet with clients, gather information, prepare returns, and explain tax details with guidance from experienced teammates.

This role is in-person at a local H&R Block tax office and offers an hourly rate with opportunities to grow. Ideal candidates have a high school diploma or GED, strong communication and customer-service

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems, including AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Strong communication

Problem solving

Digital tools familiarity

Team collaboration

Education

High school diploma / GED

Bachelor’s degree in accounting/finance (preferred)

Tools

Copilot AI

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate in Georgia to start a career in tax and client services. No prior tax experience is required, with training from day one. You’ll meet with clients, gather information, prepare returns, and explain tax details with guidance from experienced teammates.

This role is in-person at a local H&R Block tax office and offers an hourly rate with opportunities to grow. Ideal candidates have a high school diploma or GED, strong communication and customer-service