Seasonal Tax Associate - Client-Focused & Training

H&R Block, Inc.; Hatfield Township (PA); On-site; USD 25,000 - 39,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience is required; you’ll earn a competitive hourly rate and have opportunities to increase earnings as you build tax knowledge and performance. Availability for evenings and weekends during tax season helps support office priorities and client needs.

Qualifications

• Experience interacting with customers in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• Successful completion of the H&R Block Income Tax Course or equivalent.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork and a client-first approach.

Skills

Customer service experience

Clear communication

Problem solving

AI tools proficiency

Education

H&R Block Income Tax Course

High school diploma

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to work in-person at a local tax office. You’ll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates.

No prior tax experience is required; you’ll earn a competitive hourly rate and have opportunities to increase earnings as you build tax knowledge and performance. Availability for evenings and weekends during tax season helps support office priorities and client needs.