Seasonal Tax Associate - Client-Focused & Trained

H&R Block, Inc.; Eastman (GA); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to work in‑person at a local tax office in Georgia.

No prior tax experience is required, as training is provided from day one, and you will work directly with clients to gather information and prepare returns while answering questions. You will meet with clients, prepare accurate tax returns, explain information clearly, and identify tax savings opportunities.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience in customer service or client-facing roles.
• Strong communication and ability to explain information clearly.
• Problem-solving and organizing information.
• Familiar with AI-based tools such as Copilot/ChatGPT.
• High school diploma / GED.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem-solving

AI tools

Teamwork

Education

High school diploma / GED

Bachelor’s degree in accounting/finance

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to work in‑person at a local tax office in Georgia.

No prior tax experience is required, as training is provided from day one, and you will work directly with clients to gather information and prepare returns while answering questions. You will meet with clients, prepare accurate tax returns, explain information clearly, and identify tax savings opportunities.