Seasonal Tax Associate — Client-Focused Tax Training

H&R Block; Cedar Rapids (IA); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block in Cedar Rapids, IA seeks a Seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with training and support from experienced teammates. This in-person role offers an hourly rate with opportunities to earn more as tax knowledge grows.

No prior tax experience is required; the position emphasizes client service, communication, and teamwork during the tax season. Availability evenings and weekends is preferred.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem solving

Digital tools

Teamwork

Education

Bachelor’s degree in accounting/finance/related

Tools

Copilot

ChatGPT

Job description

H&R Block in Cedar Rapids, IA seeks a Seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with training and support from experienced teammates. This in-person role offers an hourly rate with opportunities to earn more as tax knowledge grows.

No prior tax experience is required; the position emphasizes client service, communication, and teamwork during the tax season. Availability evenings and weekends is preferred.