Seasonal Tax Associate: Client‑Focused Tax Prep

H&R Block, Inc.; Cedar Falls (IA); On-site; USD 25,000 - 39,000; Full time

Job summary

H&R Block is seeking a seasonal Tax Associate in Cedar Falls, IA to start a career in tax and client services. You’ll meet with clients, gather information, and prepare returns with training and support from experienced teammates.

You’ll earn an hourly rate and have opportunities to increase earnings as you learn and grow in the role. This in-person position offers hands-on experience in tax preparation, client communication, and problem-solving, with flexible weekend availability during peak

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• High school diploma or equivalent.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem-solving abilities with organized information and solutions.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and recommend relevant products.
• Apply problem-solving skills to address questions with guidance.
• Build strong client relationships through teamwork and a client-first approach.

Skills

Customer service experience

Communication skills

Problem solving

AI tools proficiency

Education

H&R Block Income Tax Course

High School diploma / GED / equivalent

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate in Cedar Falls, IA to start a career in tax and client services. You’ll meet with clients, gather information, and prepare returns with training and support from experienced teammates.

You’ll earn an hourly rate and have opportunities to increase earnings as you learn and grow in the role. This in-person position offers hands-on experience in tax preparation, client communication, and problem-solving, with flexible weekend availability during peak