Seasonal Tax Associate — Client-Focused Tax Pro

H&R Block, Inc.; Fort Wayne (IN); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block, Inc. in Fort Wayne, IN is seeking a Seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with support from experienced teammates. This in-person role offers on-the-job training and the chance to build strong client relationships.

No prior tax experience is required; you’ll learn tax basics, use digital tools, and develop communication skills while earning an hourly wage during peak tax season.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED / equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication

Problem-solving

Questioning skills

Digital tools (AI)

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. in Fort Wayne, IN is seeking a Seasonal Tax Associate to meet with clients, gather information, and prepare tax returns with support from experienced teammates. This in-person role offers on-the-job training and the chance to build strong client relationships.

No prior tax experience is required; you’ll learn tax basics, use digital tools, and develop communication skills while earning an hourly wage during peak tax season.