Seasonal Tax Associate — Client-Focused Tax Prep & Training

H&R Block, Inc.; Dunmore (Lackawanna County); On-site; USD 25,000 - 39,000; Part time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Job summary

H&R Block in Dunmore, PA is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training provided.

You’ll explain tax information clearly, identify savings opportunities, and address client questions with support from experienced teammates. The role emphasizes building client relationships, teamwork, and a client-first approach, with a competitive hourly rate and potential earnings growth as tax

Qualifications

• High school diploma or GED required.
• Experience in customer service or client interaction.
• Strong communication and problem-solving abilities.
• Comfort using AI-based tools like Copilot and ChatGPT.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and relevant products.
• Address client questions with problem-solving and guidance.
• Build strong client relationships and support office priorities.

Skills

Customer service

Communication

Problem solving

Teamwork

Explain complex info

AI tools familiarity

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in Dunmore, PA is seeking a Seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with training provided.

You’ll explain tax information clearly, identify savings opportunities, and address client questions with support from experienced teammates. The role emphasizes building client relationships, teamwork, and a client-first approach, with a competitive hourly rate and potential earnings growth as tax