Seasonal Tax Associate - Client-Focused, Training Provided

H&R Block, Inc.; New Bethlehem (PA); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local office in Pennsylvania. You will meet with clients, gather information, prepare tax returns, and answer questions while building strong client relationships. No prior tax experience is required as training is provided.

You will earn an hourly rate with opportunities to increase earnings as you build tax knowledge. Availability for peak periods and evenings/weekends is required.

Qualifications

• Completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED / equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Strong communication

Problem-solving

Comfort with AI tools

Education

High school diploma / GED

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to work in-person at a local office in Pennsylvania. You will meet with clients, gather information, prepare tax returns, and answer questions while building strong client relationships. No prior tax experience is required as training is provided.

You will earn an hourly rate with opportunities to increase earnings as you build tax knowledge. Availability for peak periods and evenings/weekends is required.