Seasonal Tax Associate: Client-Focused Tax Prep & Training

H&R Block, Inc.; Dry Ridge (KY); On-site; USD 17,000 - 28,000; Full time

Job summary

H&R Block, Inc. is hiring a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

You’ll explain tax information clearly, identify savings opportunities, and build client relationships through teamwork and a client-first approach. This role offers an hourly rate with opportunities to increase earnings as tax knowledge grows.

Qualifications

• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma or GED/equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer interaction

Clear communication

Problem solving

Comfort with AI tools

High school diploma

Education

High School diploma or GED

H&R Block Income Tax Course

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is hiring a seasonal Tax Associate to work in-person at a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates.

You’ll explain tax information clearly, identify savings opportunities, and build client relationships through teamwork and a client-first approach. This role offers an hourly rate with opportunities to increase earnings as tax knowledge grows.