Seasonal Tax Associate: Client‑Focused Tax Prep & Training

H&R Block, Inc.; Decatur (IL); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block in Illinois is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare returns, and answer questions with training from day one.

No prior tax experience required; you’ll earn an hourly rate that can increase as you build tax knowledge, and the role emphasizes customer service, teamwork, and a client-first approach during tax season.

Qualifications

• Successful completion of the HR Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma or GED

Bachelor’s degree in accounting or finance

Job description

H&R Block in Illinois is seeking a seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare returns, and answer questions with training from day one.

No prior tax experience required; you’ll earn an hourly rate that can increase as you build tax knowledge, and the role emphasizes customer service, teamwork, and a client-first approach during tax season.