Seasonal Tax Associate — Client-Focused Tax Prep

H&R Block, Inc.; Willcox (AZ); On-site; USD 2,066,000 - 3,444,000; Part time

Job summary

H&R Block in Tucson is seeking a Seasonal Tax Associate to help clients gather information, prepare returns, and answer questions. No prior tax experience required; you’ll receive training and support from day one and work in person at a local Block office.

You will meet with clients, explain tax information clearly, identify savings opportunities, and build strong client relationships while supporting office priorities.

Qualifications

• Experience interacting with customers in a service environment.
• Strong communication and ability to explain tax information clearly.
• Problem-solving and information organizing skills.
• Comfort with digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service experience

Strong communication

Problem-solving

Digital tools familiarity (Copilot/AI)

High school diploma / GED

Education

High school diploma or equivalent

Bachelor's degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block in Tucson is seeking a Seasonal Tax Associate to help clients gather information, prepare returns, and answer questions. No prior tax experience required; you’ll receive training and support from day one and work in person at a local Block office.

You will meet with clients, explain tax information clearly, identify savings opportunities, and build strong client relationships while supporting office priorities.