Seasonal Tax Associate — Client-Focused Tax Prep

H&R Block, Inc.; Thatcher (AZ); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Tax Associate to join a local tax office in Arizona. You'll work with clients to gather information, prepare tax returns, and answer questions with training and support from day one.

No prior tax experience is required. You will meet clients, explain tax information clearly, identify savings opportunities, and build valuable client relationships while contributing to team goals during tax season.

Qualifications

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT.
• High school diploma / GED/ equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Skills

Customer service

Communication skills

Problem solving

AI tools

Education

High school diploma / GED

Job description

H&R Block, Inc. is seeking a Seasonal Tax Associate to join a local tax office in Arizona. You'll work with clients to gather information, prepare tax returns, and answer questions with training and support from day one.

No prior tax experience is required. You will meet clients, explain tax information clearly, identify savings opportunities, and build valuable client relationships while contributing to team goals during tax season.