Seasonal Tax Associate: Client-Focused Tax Prep

H&R Block, Inc.; Perry (MI); Vor Ort; USD 17.000 - 30.000; Teilzeit

Zusammenfassung

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare returns, and address questions with guidance from experienced teammates. Training is provided, and you can increase earnings as you gain tax knowledge.

You must complete the H&R Block Income Tax Course and have strong communication and problem-solving skills, with a high school diploma or equivalent. Evening/weekend availability during peak periods is helpful.

Qualifikationen

• Successful completion of the H&R Block Income Tax Course.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT.
• High school diploma / GED or equivalent.

Aufgaben

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support from experienced teammates.
• Explain tax information clearly and provide recommendations in a way clients can easily understand.
• Identify tax savings opportunities and recommend relevant products and services.
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources.
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach.

Kenntnisse

Customer service experience

Strong communication

Problem-solving

AI tools familiarity

Ausbildung

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Jobbeschreibung

H&R Block is hiring a seasonal Tax Associate to work in-person at a local tax office. You’ll gather client information, prepare returns, and address questions with guidance from experienced teammates. Training is provided, and you can increase earnings as you gain tax knowledge.

You must complete the H&R Block Income Tax Course and have strong communication and problem-solving skills, with a high school diploma or equivalent. Evening/weekend availability during peak periods is helpful.