Seasonal Tax Associate: Client‑Focused Tax Prep

H&R Block, Inc.; Spruce Pine (NC); On-site; USD 21,000 - 30,000; Part time

Job summary

H&R Block is seeking a seasonal Tax Associate for an in-person role at a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. Training is provided, and you can grow earnings as tax knowledge increases.

This entry-level position emphasizes client service, clear communication, and problem-solving, with opportunities to work evenings or weekends during tax season as needed.

Qualifications

• Completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication

Problem solving

Digital tools & AI

Education

High school diploma or GED

Tools

Copilot

ChatGPT

Job description

H&R Block is seeking a seasonal Tax Associate for an in-person role at a local tax office. You will meet with clients, gather information, and prepare tax returns with guidance from experienced teammates. Training is provided, and you can grow earnings as tax knowledge increases.

This entry-level position emphasizes client service, clear communication, and problem-solving, with opportunities to work evenings or weekends during tax season as needed.