Seasonal Tax Associate: Client-Focused Tax Prep

H&R Block, Inc.; Moultrie (GA); On-site; USD 21,000 - 34,000; Full time

Job summary

H&R Block in Georgia is seeking a seasonal Tax Associate. You’ll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates. The role is in-person at a local H&R Block tax office and offers an hourly rate with opportunities to increase earnings as tax knowledge grows.

No prior tax experience required. Strong communication, problem-solving, and customer service skills are essential, plus comfort using digital tools.

Qualifications

• High school diploma / GED / equivalent.
• Experience interacting with customers or clients in a service-oriented environment.
• Strong communication skills, including explaining information clearly and asking questions to understand needs.
• Problem-solving skills, including organizing information and identifying solutions.
• Comfort using digital tools and systems including AI based tools like Copilot and ChatGPT.
• Successful completion of the H&R Block Income Tax Course

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service

Communication skills

Problem-solving

Digital tools familiarity (AI)

Education

High school diploma / GED / equivalent

Bachelor’s degree in accounting, finance, or related field

Tools

Copilot

ChatGPT

Job description

H&R Block in Georgia is seeking a seasonal Tax Associate. You’ll meet with clients, gather information, and prepare tax returns with training and support from experienced teammates. The role is in-person at a local H&R Block tax office and offers an hourly rate with opportunities to increase earnings as tax knowledge grows.

No prior tax experience required. Strong communication, problem-solving, and customer service skills are essential, plus comfort using digital tools.