Seasonal Tax Associate — Client-Focused Tax Prep

H&R Block, Inc.; Memphis (TN); On-site; USD 21,000 - 34,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Tax Associate to join our Memphis-area tax office. You’ll work directly with clients to gather information, prepare tax returns, and answer questions with day-one training and support.

The role offers an hourly rate with opportunities to earn more as you build tax knowledge and performance. No prior tax experience is required; you’ll learn through hands-on guidance from experienced teammates and gain valuable client-service skills in a collaborative,

Qualifications

• Successful completion of the H&R Block Income Tax Course
• Experience interacting with customers or clients in a service-oriented environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT
• High school diploma / GED/ equivalent

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Strong communication

Problem-solving

Digital tools (AI)

Education

High school diploma / GED

Bachelor’s degree in accounting/finance (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block, Inc. is seeking a seasonal Tax Associate to join our Memphis-area tax office. You’ll work directly with clients to gather information, prepare tax returns, and answer questions with day-one training and support.

The role offers an hourly rate with opportunities to earn more as you build tax knowledge and performance. No prior tax experience is required; you’ll learn through hands-on guidance from experienced teammates and gain valuable client-service skills in a collaborative,