Seasonal Tax Associate - Client-Focused Tax Prep

H&R Block, Inc.; Gulfport (MS); On-site; USD 17,000 - 30,000; Part time

Job summary

H&R Block, Inc. in Gulfport, MS, is seeking a Seasonal Tax Associate to start a career in tax and client services. You will meet with clients, gather information, and prepare tax returns with support from experienced teammates, while explaining tax information clearly and identifying savings opportunities.

The role emphasizes client relationships, teamwork, and a client-first approach. Training is provided, with hours that may include evenings and weekends during tax season, and work is

Qualifications

• Successful completion of the HR Block Income Tax Course
• Experience interacting with customers or clients in a service environment
• Strong communication skills, including explaining information clearly and asking questions to understand needs
• Problem-solving skills, including organizing information and identifying solutions
• Comfort using digital tools and systems including AI-based tools like Copilot and ChatGPT

Responsibilities

• Meet with clients to gather information and understand their tax situation
• Prepare complete and accurate tax returns with training and support from experienced teammates
• Explain tax information clearly and provide recommendations in a way clients can easily understand
• Identify tax savings opportunities and recommend relevant products and services
• Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
• Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach

Skills

Customer service experience

Strong communication

Problem solving

AI tools usage (Copilot/ChatGPT)

Questioning to understand needs

Education

High school diploma or GED

Bachelor's degree in accounting/finance

Job description

H&R Block, Inc. in Gulfport, MS, is seeking a Seasonal Tax Associate to start a career in tax and client services. You will meet with clients, gather information, and prepare tax returns with support from experienced teammates, while explaining tax information clearly and identifying savings opportunities.

The role emphasizes client relationships, teamwork, and a client-first approach. Training is provided, with hours that may include evenings and weekends during tax season, and work is