Seasonal Tax Associate — Client-Focused Returns

H&R Block, Inc.; Kingsport (TN); On-site; USD 21,000 - 48,000; Part time

Job summary

H&R Block is hiring a Seasonal Tax Associate to work in‑person at a local tax office. You will gather client information, prepare returns, and answer questions with training and support from experienced teammates.

No prior tax experience is required; training and day-one support are provided. The role emphasizes client service, accuracy, and building relationships while meeting seasonal demand.

Qualifications

• Completion of the HR Block Income Tax Course is required.
• Experience interacting with customers or clients in a service‑oriented environment.
• Strong communication skills and ability to explain information clearly.
• Problem‑solving skills and ability to organize information.
• Comfort using digital tools and AI-based tools like Copilot and ChatGPT.
• High school diploma or GED or equivalent.

Responsibilities

• Meet with clients to gather information and understand their tax situation.
• Prepare complete and accurate tax returns with training and support.
• Explain tax information clearly and provide recommendations.
• Identify tax savings opportunities and relevant products and services.
• Apply problem‑solving skills to analyze client information and address questions.
• Build strong client relationships and support office priorities through teamwork.

Skills

Customer service

Communication

Problem solving

Digital tools

Education

High school diploma / GED

Bachelor’s degree (preferred)

Tools

Copilot

ChatGPT

Job description

H&R Block is hiring a Seasonal Tax Associate to work in‑person at a local tax office. You will gather client information, prepare returns, and answer questions with training and support from experienced teammates.

No prior tax experience is required; training and day-one support are provided. The role emphasizes client service, accuracy, and building relationships while meeting seasonal demand.